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K&R Home Security

The one service provider that shows you, every month, how it performs on your claims.

A monthly report on every claim we handle for you, so you can see how K&R performs compared to your other service providers.

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Our whole book, in three numbers
2,258
Service visits
96.5%
Five-star rated
R4.45m
Saved by fair assessment
Approved contractor for Santam · ABSA · SA Home Loans · Standard Bank
In their own words
Their ability to navigate complex claims with precision and efficiency makes them a trusted partner in the insurance industry.
Richard Loynes · Manager: Insurance Operations, SAHL Insurance
Your policyholders, served

They rate us 96.5%, across 2,258 jobs.

A five-star rating on 2,258 completed visits over four years. The curve has climbed every year as the team gained experience.

The quality curve

Five-star ratings by quarter, rising from 86% to 100%
Excellent service, prompt and efficient.
★★★★★ · Completed job, Gauteng
Very good and professional service from the team.
★★★★★ · Completed job, Cape Town
Friendly, on time, and explained everything they did.
★★★★★ · Completed job, KZN
The honesty dividend

We save you money through honest and fair assessments.

R4.45m

saved through honest and fair assessment: 593 claims correctly identified as wear-and-tear, not insured damage.

K&R assessors are paid per assessment completed, not on how many claims they approve.

Assessment outcomes

Claims fairly assessed as not covered, by reason
Estimate: 593 claims × R7,500 average claim value.
Fast, capable, countrywide

Quick to resolve, everywhere you write policies.

93%
First-time fix rate
Thirteen jobs in fourteen close without a return visit. Less rework for you, less disruption for the policyholder.
22
Technicians on the bench
Capacity to absorb your claim volume without a backlog forming.
17
Product categories in stock
Held on our own premises, so most claims are resolved on the first visit, with no policyholder delay waiting for parts.

National coverage. Independently-staffed branches and dedicated technicians in each region.

Gauteng Cape Town KwaZulu-Natal Mpumalanga North West
Safe to sign

Everything your procurement checklist needs.

K&R Home Security has demonstrated exceptional expertise, professionalism, and dedication. Their team is knowledgeable, highly competent, and consistently courteous, always willing to go the extra mile.
Latashia Morgan · Procurement Manager, SAHL Insurance
What you receive every month

This report, refreshed for your claims.

Every monthAn operational report on every job we handle for you.
Privacy-safeAggregate service intelligence you can verify.
Straight from sourceEvery figure here is K&R's real firm-wide data. Your report is the same view, for your claims alone.
One conversation

Experience this level of service, and this report, every month.

Most installers can't tell you how they performed last month. We can show you, month by month, on every claim. Book thirty minutes with Jack and see the report up close.

JN
Jack Nair
Owner, K&R Home Security
The figures on this page are K&R's actual operational data, across the whole of our book. Every metric is reproducible from documented queries.
K&R Home Security · krhs.co.za · Privacy-safe: aggregate counts only.
See the full report30-minute call with Jack
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